Shipping policy
What are your shipping methods and how long do they take?
– Some tires will be shipped via FedEx or UPS Ground. The majority of the tires we sell will be shipped via LTL due to their size and weight.
– If shipped via ground service, you should receive your order within 2-3 business days after the order has been picked up by the carrier.
– If shipped via LTL, you should receive your order within 3-5 business days after the order has been picked up by the carrier.
Can I edit/cancel my order or change my address?
– If your order has been processed, the order will most likely be shipped within that same day. We can try changing your delivery address, but we cannot guarantee the changes will be made in time.
– If your order has been processed, but hasn’t been shipped, we can cancel your order. If you would like to cancel your order, Please email info@budgettrucktires.com/ freight@budgettrucktires.com and reference your online order number.
Where do you ship?
– We ship both domestically and internationally. The shipping charges do not include any possible duties or tariff if shipped internationally.
– If you have more questions about shipping internationally, please contact: webaccounts@budgettrucktires.com/ freight@budgettrucktires.com
How is the shipping calculated?
– In order to get you the most accurate shipping charge, please provide us a complete delivery address.
– The shipping is calculated based on the location of the tires being stored and the destination they’re going to. If the shipping charge is too high or you weren’t able to get one, try using the “shipping quote” function and our team will get back to you with the most accurate shipping charge as soon as possible.
Can you ship to a residential address?
– We can. However, most LTL carriers will upcharge at least $130 and they will group all residential deliveries instead of next business day delivery. This will delay the delivery for at least 1 – 2 business days and generate additional delivery costs.
How can I avoid delays and additional shipping charges for residential deliveries?
– To avoid any delays and additional charges, we strongly suggest shipping your order to a commercial address, this can be a tire shop that’s doing the service for you or a local business that can receive and unload the tires.
– If you don’t have a commercial address, we will try to find the closest LTL carrier terminal from your address and arrange terminal pick up. If you would like to pick up at a terminal, please select “hold at the terminal” when you check out your order.
– Once you select “hold at terminal”, we’ll reach out to you to confirm the terminal address before processing your order.
Can the delivery date be changed?
– The delivery date cannot be changed once the tires have been picked up by the LTL carrier.
Can I pick up the tires from one of your warehouses?
– We have different stock levels in different warehouses, please check in with us about the tire that you’re looking for so we can help you better.
* Please inspect all tires upon delivery. Note any damage or order discrepancies on the delivery receipt. budgettrucktires.com is not responsible for issues not recorded at the time of delivery.